Privacy Policy Car Lockout Irving Irving Texas

This Privacy Policy explains how Car Lockout Irving collects, uses, and protects information when you visit our website or contact us for service. We value your privacy and aim to be transparent about what we collect and why. By using this website, you agree to the practices described below. If you do not agree, please do not use the site.

Who We Are

Car Lockout Irving is a local mobile locksmith and roadside service provider serving Irving, Texas and nearby areas. Our website is designed to help you request service, learn about our offerings, and contact our team. If you have questions about privacy, contact us using the information in the Contact section below.

Information We Collect

We may collect information you choose to share with us when you contact us by phone, email, or through a contact form. This can include your name, phone number, email address, vehicle details, service location, and a description of the problem. We only request information needed to provide accurate estimates, dispatch service, and complete the job.

We may also collect limited technical data when you browse the site. This can include your IP address, browser type, device type, pages viewed, and approximate location based on your network. This information helps us keep the website working properly, improve performance, and reduce fraud and spam.

How We Use Your Information

We use your information to deliver and manage services, including scheduling, dispatching, and communicating about your request. We may use it to provide estimates, confirm details, send receipts, and respond to customer support questions. We also use information to improve our website, prevent abuse, and maintain quality and safety.

We do not sell your personal information. We do not rent your personal information. We only share information as needed to operate our services and comply with legal requirements.

Service Communications

If you request service, we may contact you by phone, text message, or email to confirm your location, arrival time, pricing approval, and job completion details. These communications are considered part of providing the service you requested. If you prefer not to receive texts, you can tell us and we will use phone or email when practical.

Information Sharing and Third Parties

We may share information with service providers that help us operate the business, such as website hosting, analytics, payment processors, mapping tools, and customer communication platforms. These providers are only permitted to use the information to perform tasks for us and are expected to protect it. We may also share information when required to comply with the law, respond to lawful requests, enforce our policies, or protect rights and safety.

If we work with independent technicians or partner providers to fulfill a request, we may share the minimum information needed to complete the service, such as your name, phone number, location, and vehicle details. We do this only to complete your request and keep communication smooth.

Cookies and Analytics

Our website may use cookies and similar technologies to improve performance and understand how visitors use our pages. Cookies are small files stored on your device that help the site function and measure traffic. You can disable cookies in your browser settings, but some site features may not work as intended.

We may use analytics tools to understand traffic patterns, popular pages, and general website performance. These tools typically collect technical data such as device type, browser type, and pages visited. We use this information to improve content and user experience.

Payments

If you make a payment, it may be processed by a third-party payment provider. We do not store full payment card numbers on our website. Payment providers may collect and process your payment information under their own privacy policies. We recommend reviewing the payment provider terms when using those services.

Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You can help by sharing only what is necessary and keeping your contact devices secure.

Data Retention

We keep personal information only as long as needed to provide service, maintain business records, resolve disputes, prevent fraud, and comply with legal obligations. When information is no longer needed, we take steps to delete it or anonymize it where appropriate.

Children’s Privacy

This website and our services are intended for adults seeking locksmith or roadside help. We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us and we will take reasonable steps to remove it.

Your Choices

You can request that we correct certain personal information if it is inaccurate. You can also request that we delete certain personal information, subject to legal and operational requirements. If you want to limit certain communications, tell us and we will honor reasonable requests.

External Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of external sites. We recommend reviewing the privacy policies of any third-party site you visit.

Contact

If you have questions about this Privacy Policy or how your information is handled, contact us using the details below.

• Email: info@carlockoutirving.com

• Phone: (214)838-7730

Policy Scope

This policy applies to information collected through this website and through communications related to services requested from Car Lockout Irving. If you contact us through third-party directories or platforms, those services may also collect information under their own policies. We recommend reviewing their privacy terms when using those platforms.

Service Area